Virtual receptionist - a professional telephone answering service

Providing customer service excellence

As you manage a business you will be the first to appreciate that lost calls mean lost potential revenue and poor customer service. However, you may not be aware of the following facts:

l 80% of all callers hang up when greeted by an answer machine or voice mail service

l 80% of first-time callers will not ring back if greeted by an engaged tone

l 75% of callers refuse to wait beyond the sixth ring

l 30% of businesses fail to answer all their calls

People expect an instant response to their call or they phone the next number in the book, since there is no shortage of companies just waiting to grab their business.

Employing your own receptionist can be an expensive luxury, however there is no substitute in business for the personal touch.

Let Virtual-Receptionist.net in association with Armchair Answercall, help you delight your customers and help you manage your time more effectively with:

Your own ‘virtual live receptionist’

l You will have all your calls answered in a professional and friendly manner - so, you will no longer suffer from any lost calls or business

l You will increase your business potential because:

• our service will improve your corporate image and credibility
• we will ensure that there is a human voice at the end of the phone
• we will leave a professional and lasting impression on your customers and
• using our service, will help you to manage your time more productively

l You will provide your customers with an excellent service

l You will receive all the support without the overhead

l Your messages can be sent immediately so you can respond quickly

l You will never have to worry about being fined for using your mobile while driving

With your own virtual receptionist, every call is answered within three rings in your company’s name. Using state-of-the-art software, our team of professional receptionists have all your company details instantly displayed on the screen, so they can deal with your customers as if they are sitting in your office.

We can patch priority calls through to an alternative number, relay messages to you by SMS, fax or email, depending on your requirements, or save messages until you ring in. We also send you a daily summary of all your messages.

We can help you handle the extra workload of marketing campaigns or recruitment drives ensuring that your business operates efficiently and effectively.

When you are busy, out of the office or need help with your call volumes, we can help you manage your customers in a friendly and professional way.

Visit answering services - an overview of services available for more details, or click the button below

First impressions count... you only have one chance to make a first impression on callers